Frequently Asked Questions
How to buy and pick up tickets, request refunds, and other purchase-related questions.
Learn more about Cinemark Movie Rewards, featuring Movie Club and Movie Fan.
Information on buying, registering, reloading and purchasing tickets with Cinemark gift cards.
Screening types, A/V equipment, and other information about private screenings and meetings.
Party options, policies, scheduling and more about having a birthday party at Cinemark.
Information about Cinemark Cash.
Learn more about Mobile Ordering.
Learn more about Cinemark Cinemark Gaming.
Learn more about Two-Factor Authentication.
Cinemark Theatre Church FAQ
Learn more about SMS Texts
Learn more about ScreenX