Manage Your Personal Information

In some countries and states, you may have a right to make certain requests in connection with your personal information. Before Cinemark can honor your request, we want to make sure you are who you say you are.

If you are making a request on behalf of another person, Cinemark must confirm you are authorized to make the request.

If you have a general question about how Cinemark handles personal information, please review our Privacy Policy or contact Guest Services.

Movie Club members: Trying to cancel your membership? Sign in and go to Movie Rewards. Expand the "Manage Your Membership" section towards the bottom of the page and click "Cancel Membership" to cancel. Contact us if you need help.

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Personal Information Requests

Email Address

Do not sell my personal information

Opt out of allowing your personal information to be sold. This request will require additional identity verification steps.

Request access to my personal information

Request access your personal information. This request will require additional identity verification steps.

Delete my personal information

Deleting all personal information can result in the loss of your electronically stored Cinemark account and memberships, points, credits, rewards, gift cards, refund cards, and tickets because we would be unable to associate your information with these paid-for items.

This request will require additional identity verification steps.

Are you making a request in regards to your own data?

Yes, this request is for my own personal information.

No, this request is on behalf of another person.

Please provide your contact information.

First Name

Last Name

Company Name

Requester Email Address

Phone Number

Manage Your Personal Information

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